The Web We Weave

September 1, 2024
A nostalgic bid for a return to a more open, more diverse, and less commodified internet. Jarvis--journalist, co-host of theThis Week in Google podcast, author ofThe Gutenberg Parenthesis--believes that the internet, social media, and artificial intelligence are victims of a moral panic that seriously distorts their social and economic impacts. Attention-seeking politicians, dissenting technologists, academic doomsayers, and newspaper, magazine, and television pundits claim that these technologies are responsible for a variety of ills, from spreading hate and disinformation to corrupting youth and undermining economic competition. In its place, Jarvis offers what he deems a saner, more productive, and evidence-based assessment. Central to his case is that the internet, social media, and AI are mere tools, neither inherently dystopian nor utopian forces. Their problems are solely the responsibility of the humans who develop, manage, and use them. The technology, he asserts, is not complicit and not to blame. Because Jarvis considers the internet as primarily a culture of information and conversation, his main concern is with speech: how to ignore bad speech and encourage good speech. Regrettably, he writes little about how this might be done. His overall goal is to recapture the internet's original intent of connecting people and giving voice to once-marginalized groups. To this end, he calls for restructuring the industry to be more "open and free," demoting the geeks (he means you, Elon Musk), and finding ways to make the internet more local and community focused. These are not tasks he wants to give to government, however. Instead, Jarvis dreams of covenants in which we all "take on a sense of responsibility and obligation to one another." Lacking a blueprint for making that happen, his well-intentioned book doesn't seem to have much of a point. A loving critic hopes to resurrect the lost promises of the internet.

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